A Funny Story and Great Experience With Escrow.com


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A few weeks ago I sold one of my sites to an end user for a value that required the use of an escrow service. I suggested escrow.com and the buyer agreed.

Everything went very smoothly until escrow.com tried to send the money into my bank account. They claimed they had sent it and when I checked my bank account there was no money in it. I then waited a few days and still the payment had not arrived.

Then I went onto my escrow.com account and looked at my account details. I checked my bank account information to make sure everything was correct and I suddenly realized I had mistyped my bank account number.

Now at this point I was freaking out, because thousands of dollars belonging to me might be in someones account. I then contacted escrow.com support and told them about my mistake. I asked if there was any way to fix the problem.

They quickly responded and had the ACH returned back to them which they said normally takes around 6 days. In the mean time I fixed my bank account information on the site and double checked it. Even then I asked support if they could just send me the payment in check forum because I was too worried about myself messing up my account number again even though I double and triple checked it.

A few days ago I arrived home from track practice and my payment from escrow.com was on the kitchen counter. I just want to thank escrow.com for helping me out of my silly and careless mistake. Its nice to know that the support is so great, but hopefully I do not have to talk to them anytime soon about another mistake. Also this post should serve as a reminder to everyone to double check your payment information to make sure you get the money you deserve.

Related posts:

  1. Way to Deal With a Skeptical Buyer without using Escrow
  2. Don’t Miss A Sale!

Comments

7 Responses to “A Funny Story and Great Experience With Escrow.com”

  1. Cedrick Reese
    February 17th, 2011 @ 1:39 pm

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    That is one thing that worries me about whenever I sell something online.

  2. Oscar
    February 17th, 2011 @ 2:24 pm

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    Brian, glad to hear everything worked out. I have had interactions with escrow.com that have left me with the same feeling. Good to see that they’re consistent with their service. Keep up all the good work!

  3. Jon
    February 17th, 2011 @ 3:43 pm

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    Yes, escrow are great to work with, but I always just request a check, don’t need to give out my bank details online, enough fraud going on already! :)

    Was it dieselfuelfilter.com that this transaction took place for?.

  4. Jamie
    February 17th, 2011 @ 5:38 pm

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    Glad to hear it worked out for you Brian. It can get frustrating because it always seems like the little things screw it up.

    Congrats on the sale in the thousands of dollars!

  5. TeenDomainer
    February 17th, 2011 @ 10:25 pm

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    Thanks guys and its nice to hear other people like escrow.com too. Nope John that sold on flippa for $170.

  6. Poor Uncle
    February 18th, 2011 @ 2:09 am

    Warning: Illegal string offset 'keywords_time' in /home1/theman37/public_html/teendomainer.com/wp-content/plugins/internal_link_building.php_/internal_link_building.php on line 103

    when and why do you need escrow service both as a buyer and/or a seller?

  7. Joey Starkey
    February 18th, 2011 @ 10:22 am

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    Nice to know that you are making some sales in the region that you feel that you need to use Escrow.com.

    I need to up my game.

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